The crisis erupted when controversy began spreading on social media about Sherine's performance at the concert and her reliance on playback. The crisis turned into a humanitarian crisis, with tears, accusations, and clarifications on live television.

Some pointed out that the singer Angham was behind the criticism that swept social media. The public constantly pits Angham and Sherine against each other, in a battle in which the two stars do not participate, but in which the public is pushing them to give one of them the title "Voice of Egypt."