The management of Al-Shams TV mourned the passing of media personality Heba Al-Ziyad, stating, "With hearts filled with sorrow and grief, the management of Al-Shams TV mourns the passing of one of the channel's presenters, media personality Heba Al-Ziyad, who was an example of commitment and professionalism, and left a positive impact on her colleagues and viewers. We ask God to have mercy on her and forgive her, and to grant her family and loved ones patience and solace. Indeed, we belong to God, and to Him we shall return."

Samira El-Degheidy, head of Al-Shams TV, also mourned the deceased, writing on her Facebook page: “There is no power nor strength except with God, the Most High, the Almighty. May God have mercy on you, Heba. The news is a great shock. I still remember the last time we sat down to talk about the program, and you had prepared twenty episodes. When I told you that you would be discussing twenty episodes now, you laughed and said confidently, ‘Professor, I can have 1000 episodes ready in a week.’ This ‘Professor’s Program’ has been my dream for years. You were full of positive energy and enthusiasm, and you had many dreams you wanted to achieve. My dear, you are not too precious for your Creator. I ask God to have abundant mercy on you, to grant you Paradise, and to give your mother patience in her grief. To God we belong, and to Him we shall return.”